Privacy Policy

Last updated: November 4, 2026

Falak Perfumes LLC (“Falak Perfumes,” “we,” “us,” or “our”) operates falakperfumes.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you browse our website, buy products, create an account, communicate with us, or use our services. Our store operates in the United States.

1. Information We Collect

We may collect the following information:

• Contact and order information: name, email address, telephone number, billing and shipping addresses, items ordered, transaction amounts, order status, and purchase history.
• Account information: username, account preferences, and authentication information handled through our website’s account system. We do not ask you to send account passwords by email.
• Communications: messages you send through our forms or customer service, refund or shipping inquiries, and any materials you submit to support a claim.
• Reviews and promotions: reviews, ratings, chosen display name, and information submitted to a promotion or mailing-list signup.
• Automatically collected information: IP address, approximate location inferred from IP, browser and device information, referral source, pages and products viewed, shopping-cart events, checkout activity, and interactions with our website.
• Payment-related information: payment status, transaction identifiers, payment method or card type, limited card details made available by the processor, billing information, and fraud-screening results. Payment card details entered during checkout are processed through our payment integration as explained below.

2. How We Use Information

We use information to operate the store, process and fulfill purchases, collect payment, arrange delivery, send transactional updates, provide customer support, manage accounts, respond to claims, verify orders, detect fraud, maintain security, improve our website, understand customer interests, analyze advertising performance, comply with legal obligations, and maintain accounting and tax records. We may send marketing communications when you sign up or otherwise when permitted by applicable law.

3. Payment Processing

Our website uses iPOSpays for payment processing, together with the financial institutions, payment networks, and other payment-service providers involved in your transaction. Depending on the checkout integration, your payment information may be collected or transmitted using secure payment fields or other processing technology provided by these services. Payment providers process information for authorization, settlement, fraud prevention, chargebacks, and refunds.

Falak Perfumes does not intentionally store complete payment-card numbers or card security codes in its ordinary WooCommerce order records. We may keep transaction references and limited payment details necessary to administer orders and address disputes. The handling of payment-card information is also subject to the applicable payment providers’ policies and security practices. Please do not email us full payment-card numbers or security codes.

4. Website Technology and Cookies

We use WordPress and WooCommerce to operate our store, manage accounts, maintain carts, and process orders. The website uses cookies or similar technologies for functions such as login sessions, cart contents, checkout, site preferences, fraud prevention, traffic measurement, and advertising.

We use Google Analytics to understand website traffic and how visitors use our pages and products. We use Meta Pixel to measure advertising performance, understand actions taken on our website, and support advertising and audience features on Meta platforms. These tools may collect identifiers, device and browser information, and website activity, and may associate such activity with other information held by the relevant provider according to that provider’s practices.

Some cookies are necessary for the store to function. Others, including analytics and advertising technologies, may not be essential. You can manage cookies through browser controls. Where applicable law requires additional consent, opt-out choices, or recognition of qualifying privacy preference signals, we will provide or honor the required mechanism. Blocking essential cookies may affect carts, account access, or checkout.

5. When We Disclose Information

We disclose information where reasonably necessary to provide our products and services, including to:

• iPOSpays, banks, card networks, payment processors, and fraud-prevention services;
• Shipping carriers and delivery providers;
• Hosting, website, security, WooCommerce, and technical service providers;
• Email, customer support, and business communication providers;
• Google Analytics, Meta Pixel, and providers supporting analytics or advertising;
• Professional advisers such as accountants, legal advisers, and insurers; and
• Authorities or other parties where reasonably required by law, legal process, security, fraud prevention, or the protection of rights.

We may also transfer relevant information as part of a legitimate business sale, merger, reorganization, or similar transaction, subject to applicable law.

6. Advertising, Sharing, and Privacy Choices

We do not sell customer information in exchange for money. However, the use of Meta Pixel and other advertising technologies can be classified as “sharing,” “sale,” or “targeted advertising” under some state privacy laws, even without an exchange of money. We describe those technologies here rather than treating advertising activity as categorically exempt.

Depending on your state of residence, our activities, and applicable legal thresholds, you may have rights to request access, correction, deletion, or a copy of certain personal information, and to opt out of legally defined sales, sharing, or targeted advertising. Certain requests may be subject to identity verification and legal exceptions. Contact us through the Contact Us section to make a request. Where legally required, we will also provide any additional opt-out method, appeal process, or recognized privacy-signal support required for our business.

You may unsubscribe from promotional emails using the link in those messages. Opting out of marketing does not prevent necessary communications about orders, accounts, shipping, security, or support.

7. Reviews and User-Submitted Content

If you submit a review or other public content, information such as your selected display name, rating, comments, and date may be displayed publicly. Do not include sensitive personal information in a public review. We may moderate content according to our Terms and Conditions.

8. Data Retention

We keep information only for as long as reasonably necessary for the purposes described here, including completion of orders, ongoing account services, taxes and accounting, fraud prevention, disputes, security, and legal compliance. Retention periods vary by data category and the requirements that apply to it. When information is no longer needed, we take reasonable steps to delete, anonymize, or otherwise securely handle it, subject to technical and legal limitations.

9. Information Security

We use reasonable technical, organizational, and administrative measures intended to protect personal information, such as encrypted website connections, restricted administrative access, account controls, security tools, and third-party payment processing. No website or transmission method can be guaranteed completely secure.

10. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided such information, contact us so we can review and address the concern as required by law.

11. Third-Party Websites and International Visitors

Our website may link to third-party websites or services that have their own privacy practices. We do not control those practices. Although we sell to U.S. shipping destinations, visitors may access our website from outside the United States. Information may be processed in the United States or in other locations where our service providers operate, subject to applicable law.

12. Changes to This Policy

We may revise this Privacy Policy when our services, providers, technology, or legal obligations change. The updated version will be posted here with a new Last updated date. Material changes will be communicated when required by law.

13. Contact Us

Falak Perfumes LLC

Website: https://falakperfumes.com/

Contact form: https://falakperfumes.com/contact/

You may use our contact page for privacy questions, rights requests, or concerns about this policy.